Delivery & Returns

Our products travel perfectly

Each order comes hand-wrapped and carefully packed into a sturdy card-box.

Free Standard UK Delivery

Available for all orders over £35 and for first-time orders using the code: NEWBIE

Price Timings Dispatched
Free  2-3 working days
via Royal Mail

Standard UK Delivery

On orders less than £35, Standard UK Delivery charges apply

Price Timings Dispatched
From £1.99  2-3 working days
via Royal Mail

Prices applied at Checkout.

1st Class UK Delivery

Price Timings Dispatched
From £4.99  1-2 working days
via Royal Mail

Prices applied at Checkout.

Standard European Delivery

We ship to all mainland European countries via the main International Couriers. 
Typically delivered in 3-5 days. Prices are variable (depending on weight & country) and are applied at checkout.   

Rest of World incl. US & Canada

We ship regularly to customers all over the world.
If you'd like to discuss an order, please use our Intercom chat-bot (bottom right of your screen) to get in touch. Prices are variable (depending on weight & country) and are applied at checkout. 

Weekend Orders & Delivery

Orders placed over the weekend will be processed & dispatched on the following Monday (excluding Bank Holidays). Carriers often deliver on a Saturday morning but this is not guaranteed, there is no Sunday delivery.

Returns, Exchanges & Refunds

We take great pride in the quality of our products. They should reach you in the best possible condition.

We have never had a parcel arrived defective, however, when you receive your box please open it right away, and if there has been any damage or deterioration during transit please email us with pictures to team@veloforte.cc and we will do our best to put it right. 

No Returns, Refunds or Exchanges can be accepted unless we have been informed immediately upon delivery.

We do not offer Refunds or Exchanges outside of the above circumstances.